FAQ’s

In January 2012, Mitsubishi Electric’s range of Ecodan air source heat pumps received the Quiet Mark from the Noise Abatement Society. “Ecodan heating systems are the first air source heat pumps to receive the official backing of the Noise Abatement Society which has awarded a new ‘Quiet Mark’ of approval.”

The Quiet Mark is a new badge of approval awarded by the Noise Abatement Society to manufacturers of the quietest products currently available, and is validated by the Association of Noise Consultants. Products awarded a Quiet Mark will feature in the on-line directory at www.quietmark.com.

An Energy Performance Certificate (EPC) dated within the last 2 years will be required for your property in order to claim back RHI (Renewable Heat Incentive). If your property doesn’t have an EPC, Collective Green Energy (Yorkshire) will arrange for one to be carried out. It is from this document that we can begin to work out just how much RHI you may stand to earn.

The Co-efficient of Performance (COP) of a heatpump is the amount of useful energy delivered by the heat pump divided by the energy it consumes.

The dimensions for our range of Heat pumps sold are as follows

   KW    Width (mm)    Depth (mm)    Height (mm)
   5    950    330    740
   8.5    950    330    943
   11.2    1020    330    1350
   14    1020    330    1350

Heat Calculations using the official Mitsubishi Ecodan Selection Software will be carried out on your property in order to determine which unit will be best suited to run your house as efficiently as possible.

Even when temperatures drop well below zero there is still plenty of energy in the air for Ecodan to operate. Depending on which Ecodan model you choose they will operate down to temperature as low as -25ºC.

The Ecodan system is designed to operate at the optimum efficiency level at any time of year. Its technology will automatically regulate the system so that it never uses more energy than needed at any given time, making it one of the most energy efficient ways to heat a home and provide hot water.

There is no noticeable difference in the supply of hot water – Ecodan can supply water up to 60ºC.

You will experience a gentler more consistent heat within the room. Not like the pulses of high temperature we currently experience having oversized radiators and boilers. The central and radiator controls work in exactly the same way.

As it stands the payments for MMSP are £230 per annum (4 quarterly payments of £57.50. This is currently under review with a change expected in the near future to £800 in the first year and the remaining balance over the following 6 years.

Metering and Monitoring Service Package is an available add on to all of our Mitsubishi Ecodan Heat pumps that we install. Providing an up to date nearby internet connection a heat meter can be installed entitling yourself to an additional £230 per annum throughout your tariff period (7 Years).

RHI cash payments are made quarterly over seven years. The amount you receive will depend on a number of factors – including the technology you install, the latest tariffs available for each technology.

The Renewable Heat Incentive (RHI) is a UK Government scheme set up to encourage uptake of renewable heat technologies amongst householders, communities and businesses through financial incentives. It is the first of its kind in the world and the UK Government expects the RHI to contribute towards the 2020 ambition of 12% of heating coming from renewable sources.

The domestic RHI was launched on 9th April 2014 and provides financial support to the owner of the renewable heating system for seven years. The scheme covers England, Wales and Scotland and is targeted at – but not limited to – off-gas households.